Like with any new tool, you may need assistance when learning how to use FARMAX.
The FARMAX HelpDesk offers a range of technical support and training for all of our users. You can contact the HelpDesk between the hours of 7.30am and 5.00pm, Monday to Friday, with any queries or problems you may have.
In addition to our friendly team at the HelpDesk, there are many different support tools available on our website. You have access to video tutorials, manuals and FAQ, as well as user case studies and software updates.
HelpDesk will be closed Monday 28th October for Labour Day.
Open 7.30am to 5.00pm, Monday to Friday
New Zealand Phone: 0800 FARMAX (327 629)
International Phone: 0064 7 974 4931
Address: Waikato Innovation Park, Ruakura Lane, PO Box 1036, Hamilton 3240
Direct Debit now available at Farmax!
This means that every month we will send you your invoice as per normal.
But now you can save time!
Sign up to get your payments processed automatically on the 20th of the month.
Data & Code of Practice Enquiries
FARMAX software support
Please click on the button below to provide remote access to your computer to the HelpDesk staff when requested.
Send us a message or request a Sward Stick
Feel free to send FARMAX a message by entering your details below.
If you would like a Sward Stick, please enter your details, then in the Your Message box, please write 'Sward Stick' plus your mailing address.
Registered office details
c/o Agresearch Ltd, 5th Floor, Tower Block, Ruakura Campus, 10 Bisley Road, Hamilton, 3240 , New Zealand