Contact FARMAX

Like with any new tool, you may need assistance when learning how to use FARMAX.

The FARMAX HelpDesk offers a range of technical support and training for all of our users. You can contact the HelpDesk between the hours of 7.30am and 5.00pm, Monday to Friday, with any queries or problems you may have.

In addition to our friendly team at the HelpDesk, there are many different support tools available on our website. You have access to video tutorials, manuals and FAQ, as well as user case studies and software updates.



HelpDesk will be closed Monday 28th October for Labour Day.

Open 7.30am to 5.00pm, Monday to Friday

New Zealand Phone: 0800 FARMAX (327 629)

International Phone: 0064 7 974 4931


Address: Waikato Innovation Park, Ruakura Lane, PO Box 1036, Hamilton 3240


Accounts Enquiries


Direct Debit now available at Farmax! 

This means that every month we will send you your invoice as per normal.

But now you can save time!

Sign up to get your payments processed automatically on the 20th of the month.

Download the Direct Debit form


Data & Code of Practice Enquiries

Email:  Or


FARMAX software support

Please click on the button below to provide remote access to your computer to the HelpDesk staff when requested. 

FARMAX Support FARMAX Support


Send us a message or request a Sward Stick

Feel free to send FARMAX a message by entering your details below. 

If you would like a Sward Stick, please enter your details, then in the Your Message box, please write 'Sward Stick' plus your mailing address.


Registered office details

c/o Agresearch Ltd, 5th Floor, Tower Block, Ruakura Campus, 10 Bisley Road, Hamilton, 3240 , New Zealand


Farmax-trained consultants located all over the country can help you manage your farm using Farmax.

Read More >


Farmax farming software helps you create in-depth management strategies for your farm.

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Farmax holds training courses throughout the year, all around the country. To see upcoming courses, see the training calendar.

Read More >


With answers to common questions plus useful tips on using your Farmax software, the FAQS and Tips page has everything you need.

Read More >


Interview with Nicola Waugh a consultant who uses FARMAX, discussing the benefits clients get from the software

Play >


Interview with Gareth Baynham a consultant who uses FARMAX, discussing the benefits of the software

Play >